Program Manager

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Deadline to Apply:

Wednesday, June 1, 2016, 12:00am



Bellingham, WA
United States


Wild Whatcom

Job Category:


Job Type:


Job Description:

Wild Whatcom seeks a self-motivated and highly-skilled Program Manager to work closely with the Executive Director and Program Coordinators to ensure excellent delivery of all programs. The Program Manager will oversee the implemention of outstanding and safe outdoor education programs across the organization, creating and improving systems to enhance program effectiveness, safety, communication, evaluation, administration, and staff training and development. The Program Manager will be an integral part of the broader Wild Whatcom team and will participate in planning meetings, strategy sessions, fundraising, outreach, gear management, and other activities to help support our overall mission of fostering a lifelong connection with nature and community. This position directly supervises Program Coordinators and reports to the Executive Director.


  • Master’s degree, or Bachelor’s degree and 3+ years experience in a program leadership role (or other equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position).
  • A motivated self-starter with energy, flexibility, creativity, a sense of humor, and a willingness to pitch in wherever needed.
  • Superior interpersonal, public, and written communications skills.
  • Demonstrated ability to oversee and collaborate with staff and volunteers.
  • Ability to prioritize effectively and handle multiple projects and deadlines simultaneously.
  • Self-directed and efficient approach to getting things done.
  • Strong organizational skills, including planning and program development.
  • Professional work habits (punctual, responsive, organized, attention to detail).
  • Environmental/outdoor education experience is strongly preferred.
  • Competency with the Google systems, Excel, Dropbox, and online media tools.
  • Knowledge of fundraising strategies, grant writing, and donor development specific to non-profit organizations is strongly preferred.
  • Budget management skills, including budget preparation, analysis, and reporting.
  • Capacity to communicate and work effectively with a diverse array of people, including board, staff, community partners, volunteers, and families.
  • Must pass pre-employment background and credit screenings and possess a valid driver’s license and excellent driving record (background check is required).

Detailed Program Manager Responsibilities:

    Staff Support and Management

  • Contribute to a healthy and productive organization culture.
  • Build staff cohesiveness, and organize, lead, support, and supervise a team of Program Coordinators.
  • Conduct regular staff evaluations and provide ongoing, constructive feedback.
  • Serve as general ombudsman to staff, addressing concerns as they arise, communicating with relevant parties such as Executive Director, Board of Directors, and staff, and developing and implementing appropriate solutions.
  • Foster collaboration and efficiency across program areas and among staff.
  • Offer professional development, lead trainings, and be available to staff and volunteers for guidance. 

Program Development and Growth

  • Oversee and monitor program quality, consistency, and efficiency, with a thorough vision across all programs.
  • Establish and manage relations with new and existing community partners.
  • Support fundraising efforts specifically directed at programs, including grant-writing collaboration and grant-tracking and reporting requirements.
  • Develop program goals and monitor achievement of these goals.
  • Develop and implement program assessment and evaluation tools and procedures.
  • Address emerging program issues and quality concerns, develop improvement plans, and implement solutions.
  • Participate in research, planning, and development for new programs to increase diversity and reach of audience served, with consideration of capacity constraints and opportunities with partner agencies.

Program Administration

  • Assist with general administration to deliver programs.
  • Work with Risk Management Committee to monitor and implement risk management guidelines and policies with staff.
  • Produce, review, and monitor program budgets in collaboration with Executive Director and Program Coordinators, and help address any budgetary issues as they arise.
  • Work with Administrative Coordinator to implement registration schedules and help Program Coordinators meet registration deadlines.
  • Work with Administrative Coordinator to match interested community volunteers to current program needs and train volunteers.
  • Gather monthly expense reporting from program staff, review, and track expenditures.
  • Serve as a point of contact to families regarding significant program concerns.
  • Coordinate inter-program logistics as needed (e.g. transportation, gear, first aid, etc.).
  • Coordinate staff schedules to address overlapping staff needs.
  • Assist as field staff in all programs to stay current on implementation and program quality.
  • Participate in and provide guidance for program hiring teams.

Job Duration:


How to Apply:

Submit a cover letter, resume, short writing sample, and contact information for at least two references. Please direct all questions and application materials  (emailed as .pdf files) to, with your name and “Program Manager” in the subject line.

Wild Whatcom is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, veteran status or marital status in employment or the provision of services.

Job Compensation:


Compensation Information:

The Program Manager position is .5FTE, with the preferred possibility of adding work as a Field Mentor. Compensation will be dependent on experience, ranging from $16,000 - $17,500 per year (full-time equivalent of $32,000 - $35,000).

Contact Phone:

(360) 389-3414

Contact Email: