Volunteer Coordinator

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Pueblo, CO
United States

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Job Type:


Job Description:

Under the supervision of the Director of Education and Volunteer Programs, this position is expected to fulfill the following duties:  

Volunteer Coordinator:

  • Oversees the volunteer recruitment, onboarding, and retention processes.
  • Interviews, trains, and schedules regular volunteers, including administrative volunteers, gardening volunteers, photography volunteers, critter crew, community service volunteers, and court referrals.
  • Oversees and maintains administrative aspects of all volunteers and interns, including releases, health records, the tracking of hours, and website information.
  • Assists with events that occur on zoo grounds by coordinating volunteer needs. This includes scheduling, communication, training, and assigning duties to one-time event volunteers.
  • Responsible for overseeing groups that want to volunteer at the zoo, such as college clubs, corporations, and boy- & girl-scout troops.
  • Manages Pueblo Zoo’s teen docent program, ZooALIVE, including training, scheduling, and communication, in conjunction with the Education Animal Keeper. 
  • Ensures that all volunteer materials are current and up-to-date.
  • Responsible for volunteer appreciation and recognition, including planning two yearly lunches, and maintaining positive relationships will all zoo volunteers.

Required experience and other qualifications:

High School Diploma required, bachelor degree preferred.  Minimum 1 year managing and training volunteers in a non-profit setting or combination of education and experience.  Must be comfortable speaking to groups, operating Microsoft Office Suite software, navigating the internet, and using equipment such as projectors, tablets, etc.   Flexible schedule, Saturday and/or Sunday availability is required.  Must possess a valid driver’s license and clean driving record.

Physical & Environment Requirements:

This position requires hold, lift, carry, or push items as necessary, up to 25 pounds.  May require long periods of standing, hauling materials over uneven and wet surfaces, frequent bending, stooping, stretching, reaching, and lifting items. This position requires frequent walking across Zoo grounds, as well as long periods of time sitting in an office.  This position requires multi-tasking and focus with a lot of background noise.  Must have the ability to listen and respond to radio needs as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is intended as a guide to the general job responsibilities and is not inclusive of every duty the employee is expected to perform. 

How to Apply:

Send cover letter and resume to:


Attn: Heather Dewey; Director of Education and Volunteer Programs