May 18, 2016 - Webinar - Solving the “How” of Cultural Competence



Wednesday, May 18, 2016

11:00am to 12:00pm (EST)

Topic:  Solving the “How” of Cultural Competence

Speaker: Felicity Menzies, Principal of Culture Plus Consulting in Singapore

Cost: $49

Register Now -

Felicity Menzies, Principal for Culture Plus Consulting in Singapore, will be delivering a webinar on how to implement effective cultural competence training and best practices.

About the Speaker:

Felicity Menzies is an authority on Cultural Intelligence and diversity and inclusion in the corporate environment. Felicity’s interest in the role of culture in business began during her tenure as the Head of Private Bank, Westpac, in Singapore. There she led a culturally diverse team of bankers serving a multinational client base and learned firsthand how Cultural Intelligence was a necessary component of business success.

Now Felicity applies her business acumen and intercultural expertise to help global organisations respond effectively to the opportunities and challenges presented by diverse workforces, unfamiliar markets, and shifts in the global competitive landscape.

Felicity has a passion for evidence-based approaches to diversity and inclusion and is committed to the practical application of robust academic research and industry best-practices to improve business outcomes.

Felicity has more than 15 years of experience in financial and professional services with blue chip companies, and has held senior positions in business development, project and change management, relationship management, and financial and operations control.

Felicity is an accredited facilitator with the Cultural Intelligence Centre and the author of the forthcoming book, A World of Difference: Leading in Global Markets With Cultural Intelligence. Felicity has been a member of Chartered Accountants of Australia and New Zealand since 1995 and holds a Bachelor of Commerce and a Bachelor of Arts in Psychology.

Felicity has worked with organisations across a wide range of industries. Notable engagements include VISA, World Vision, Macquarie Bank, Agility Logistics, Chartered Accountants Australia and New Zealand, The Female Insurance Group Asia (on behalf of RPC), and MeD8.