Program Guide

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San Francisco, CA
United States

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Job Type:


Job Description:

The candidate in this position will use educational opportunities to support the mission of the San Francisco Zoo to connect people with wildlife, inspire caring for nature, and advance conservation action.  The San Francisco Zoo Education Department provides quality experiences for toddlers, youths, families and zoo guests throughout the year. Some responsibilities for this position include: leading public activities and interpretation at Zoo exhibits, leading Wild Walk and WildNights (overnight) tours, and teaching Scout and weekend classes for all ages. The position is Part-Time/As-Needed, year-round with an average of 10-30 hours/week, however schedule may vary. The ideal candidate must be willing to work weekends and occasional overnights.

Essential Duties and Responsibilities:

  • Public interpretation throughout the Zoo; specific sites may include: Greenie’s Conservation Corner, and the Sculpture Learning Plaza.
  • Provides daily care of Greenie’s Conservation Corner garden in conjunction with Education and Horticulture Staff.  Duties will include basic daily maintenance of exhibit (weeding, watering, planting, etc.) and leading classes or presentations in the exhibit. 
  • Functions as a guide/leader for touring and overnight groups and teaches classes and other programs as needed.
  • Uses excellent oral and written communication skills and a demonstrated ability to work both independently and as part of a high performing team.
  • Interacts with Zoo guests in a polite and courteous manner at all times. 
  • Responsible for the safety of program participants and able to assist with emergencies if necessary.
  • May represent the Zoo at community events and present the “roadshow” along with Education staff.
  • Other duties as assigned.


To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The ideal candidates for the position will possess a high school diploma or equivalent.  A candidate that has completed some coursework in biology, zoology, ecology, education, or a related area is preferred. The candidate should have a basic understanding of conservation and wildlife issues, good verbal communication skills, excellent customer service skills, positive outlook, and be calm under pressure. The candidate must have good organizational skills and exceptional people skills, including the ability to communicate well with zoo visitors of all ages.


High school diploma or general education degree (GED) required. Undergraduate degree or pursuing a degree preferred; coursework in education, environmental education, biology, zoology is ideal.


Public speaking and interpretation. Experience working with youth (all ages) and adults, and enthusiasm about sharing information about animals. Previous teaching experience is desirable.


Minimum age requirement is 18 years.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, reach with hands and arms, and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly exposed to outside weather conditions including inclement weather. 


How to Apply:

Please apply via our web site at Please attach a cover letter with your resume.

Compensation Information:


$13.00 PER HOUR.